Anna

Anna is a nice person and she likes animals a lot, but sadly I have to mention that on the 2nd day of our holidays she called us because our dog was peeing to much apparently and she didn’t want her anymore, this never happened to us in Pawshake. Luckily we have a friend who could take her, otherwise we would have to go back all the way from Italy to pick her up. I guess part of taking care of dogs includes dealing with senior dogs as well. So sadly we can’t recommend her because this caused a lot of stress for us. After we gave her this review, she sent us an angry message to our personal phone saying that our dog pees everywhere (this is a lie) and saying that we lied in our meet and greet (this is also a lie, we always mentioned that she’s an old dog and she could wet the bed at night, that’s why we gave her the pads). We never had an experience like this in pawshake, maybe she’s really good with young dogs but I wouldn’t recommend her at all with senior dogs and after the personal messages even less.

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Sitter's reply:

I believe that both pet-sitters and pet-owners shall be transparent and honest when they have the meet and greet.

The fact that the dog is used to peeing everywhere on the floors and on her bed, was hidden from us. When the dog was brought to us, to my surprise, instead of a soft and comfortable bed, the owner had brought a raised mesh dog bed, which had stains of dog urine on it. In the bag, there were more than 20 pads. I was told to use them under the bed, in case the dog pees maybe once or twice (within 18 days). In reality, even taking her outside for multiple times during the day every 2 hours literally, also at 00.30 at night and at 07.00 in the morning, she would still pee on the floors and on her bed almost every hour.

The owner was immediately informed of the situation on the first day. Unfortunately, we had to ask to find another pet-sitter on the 2nd day, as it was obvious that very important detail of taking care of the dog was hidden from us on purpose, i.e. the dog pees everywhere multiple times a day.

We were told that “IF it's very hot IF the dog drinks a lot of water IF I don't take her out late at night, she MAY pee on her bed once or twice during the whole stay of 18 days.”

Unfortunately, this was not the case.

We feel very sorry for the dog, but the owners shall take responsibility, be honest and communicate all information to the pet-sitters for the benefit of the pet in the first place.

Best,

Anna

Both my little Toffe and I had a great experience with Anna :) Toffee is quite stressed and scared, but from the first meeting it was clear that Anna and her boyfriend love dogs, have a lot of experience and knew how to handle them. Toffee was relaxed and fine while we walked outside together and during his stay with them. I was very happy to see him so attached and always glued to Anna in the pictures while I was on holidays and I'm thankful for all the love and patience they had in taking care of him. The communication with Anna was always easy and she kept me posted the whole time, sending me the sweetest pictures of their time together. I would absolutely recommend them as dogsitters and I am sure Toffee would love to stay with them again :)