Eleni and Ruben

2 Sitters for kitties and puppies

Berlin
63 times favorited
58 recurring guests
Last booked yesterday
Last contacted yesterday
Lives with 3 cats
8 h ago
Last activity
One home visit a day
Min. 30-minute visits in your home
19 EUR
/day
All services and rates

About Eleni and Ruben

Hi! We are Eleni and Ruben.

***Wir lernen immer noch Deutsch, daher konnten wir nur eine einfache Konversation führen. Wenn Sie auch Grundkenntnisse in Englisch haben, ist das ok. Wir können immer noch zurechtkommen. Das Einzige, was wir verlangen, ist eine schriftliche, ausführliche Anleitung über Ihre Haustierpflege, um sicherzustellen, dass es keine Missverständnisse gibt.***

+ We came from Paraguay 6 years ago with our 3 cats. It wasn't easy to bring them, but we did it because they are family, and you never leave your family behind

+ That is our core belief: kitties & dogs (and all pets) ARE family. We know how important is your little furry one to you, and how worried you can be when you have to leave them for a couple of days or more. We know, we get it, we`ve been there, too.

+ We have had kitties and dogs our whole life. We also started professional pet sitting here in Berlin since 2021, walking dogs, visiting cats, rabbits, and chinchillas.

+ We both work from home (Eleni is a writer. Ruben is a web developer) so our time is flexible, and even more so after 12pm (noon).

+ We offer Dog Walks (30-40 minutes), and Home Visits (30-40 minutes) in Pankow, Prenzlauer Berg, Weisensee, Mitte, Wedding. We can go to other districts, too, but we would like to know the location first before saying "yes". Feel free to contact us, and we can talk about it.

HOME VISITS

+ We have experience visiting cats, rabbits, and chinchillas. If you have another type of animal as a pet, just let us know. We can always learn to take care of a new pet ;)

+ We know how cats need extra care. So, before the service starts, we´d like to know everything about your kitties. Are they outdoors or indoor cats? Do they like strangers? Where should we look if they happen to hide from strangers so we can make sure they´re ok? Should we open the door slowly if we have a runner in the family? How do you feel about catnip? Will they understand if we speak Spanish to them? hehe. We can go to your place to feed them, play with them, clean their litter, and water your plants.

+ On medicine: We can also give them oral medicine if necessary. We usually mix the medicine with food or put it inside a treat. Since kitties only let their own humans put the pill directly into their mouths, we prefer not to do it this way for safety reasons (ours and the kitties´ own). We don't give injections.

+ On pets visits: we usually do 1x visits between 1pm and 7pm. When it comes to 2x visits, we try to make them within 6 hours of each other, with the first visit being between 9am and 12 pm, and the second between 3pm and 7pm. If your visit preferences are different, feel free to contact us so we can adapt our daily schedule to your needs.

+ We´ll be sure to send you pics of your pet, so you always know where they are, and how they´re doing.

DOG WALKS

+ For short term bookings (up to 30 days); we can adapt to the schedule you set for the walk. Just let us know 😉

+ For safety reasons, we usually don't walk large dogs with behavioural issues (reactive towards other dogs, cars, people).

We´ll be sure to send you pics of your pet, so you always know where they are, and how they´re doing.

HOUSE SITTING**

We can keep company to your dog or cat up to 2 hours during the day, at your place. We can take our laptop to work from there, and also play and keep an eye on your little ones.

We can do up to 4 hours depending on our available time, so we should talk about it previously. If you need more, feel free to contact us so we can talk about your specific needs.

Just to make sure we are on the same page: we don‘t do late night shifts. We work up to 8pm.

Eleni and Ruben's services

At your home

Dog Walking
An experienced dog walker will pick up your dog from your home for a 30 min walk
8 EUR for each additional pet
19 EUR
/walk
One home visit a day
Book a pet sitter to stop by your home to feed and play with your pet
19 EUR
/day
House Sitting
A sitter stays overnight in your home and cares for your pet
40 EUR
/night
Two home visits a day
Two drop-in visits for your pet
34 EUR
/day

Eleni and Ruben also offers

Cancellation policy: Moderate

Full refund if canceled before 12:00 p.m. 7 days before the booking, 50% refund afterward.

No refund is payable if the booking is canceled on or after the start date.

Note: All times are based on the sitter’s time zone

Doggy day care and Dog walks always have a flexible cancellation policy:

Full refund if canceled before 12:00 p.m. one day before the booking, 50% refund afterward.

No refund is payable if the booking is canceled on or after the start date.

Reviews

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Communication
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Conscientious
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Profile accuracy
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Treatment of animals
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Value
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Home Visits
Tiago, 2024-09-16

This was the third time I had Helen come by to look after Molly and Zoe and once again she was great! Always communicated a lot and asked when something wasn't clear. Thank you once again!

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Home Visits
Catherine, 2024-09-10

I would highly recommend Eleni and Ruben. They were very conscientious taking the time to visit my apartment and puppy before committing to any sitting they asked lots of questions and were clearly interested in Keith's happiness. When Eleni was sitting for Keith she kept me updated with photos and at the end of the visit updated on how Keith had behaved. I really trusted that Keith was in good hands and would definitely use them again.

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Availability

Eleni and Ruben's Pets

Luna Laravel
Cat
Milo Melon
Cat
Lilly Potter
Cat

Skills

Specific Skills

I speak English & Spanish
+5 years of experience

Stats

SMS
Verified
Email
Verified
Eleni and Ruben

Eleni and Ruben

2 Sitters for kitties and puppies

Berlin
One home visit a day
Min. 30-minute visits in your home
19 EUR
/day
All services and rates
Contact Eleni and Ruben

Cancellation policy: Moderate

Full refund if canceled before 12:00 p.m. 7 days before the booking, 50% refund afterward.

No refund is payable if the booking is canceled on or after the start date.

Note: All times are based on the sitter’s time zone

Doggy day care and Dog walks always have a flexible cancellation policy:

Full refund if canceled before 12:00 p.m. one day before the booking, 50% refund afterward.

No refund is payable if the booking is canceled on or after the start date.

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Contact Eleni and Ruben